• BBSD Chromebook Guide (12-4-20)

Technology Services is prepared to support our staff, students and families with technology to assist in the continuity of instruction.  Support can be reached by phone between the hours of 12:00 and 2:00 Monday through Friday. If you are contacting technical support via email, all technical requests will be completed in the order they are received. When sending an email or voicemail, please leave your name, a good contact number, and a brief description of the issue you are experiencing, and we will do our best to resolve the issue.

    [email protected]         

Technology Assistance:   

• District Issued Device:  If you are having issues with a device loaned to you by Brentwood Borough School District, please (1) Refer to the information sheets you received upon device pick-up (2) email [email protected] .  A copy of the Acer TravelMate FAQ/Troubleshooting guide can be found by clicking here. A copy of the Google Chromebook guide can be found at the top of this page. 
  ****All Students K-11 utilizing a Chromebook, will need to login to a district issued laptop with the following username and password information:    Username:  [email protected] (all lower case letters)         Password:  bbsd and student ID#  (example: bbsd12345)
• All 2020/2021 Seniors utilizing an Acer laptop, will need to login with the following username and password information: username: [email protected]  password:  student ID
• Internet:  If you are having trouble connecting to the Internet, a possible solution is to reset your in-home router or call your Internet service provider.  Also a simple restart of the computer or device may also help.
• Internet @ Home:  Brentwood Borough School District realizes that not every family has access to the Internet at home.  For those who wish to pursue Internet at their home at low to no cost, please click here for more information.
• Resources/Links Provided By Teachers:  If at any time your student has trouble accessing a link or resource provided by the teacher, please contact that teacher directly for assistance by email only.
  
  
   

• Chromebook Acceptable Use Policy and Signature Pages -  11-19-20